Legal rules for wallets and access
Our Legal notice explains who may create an account, how phone verification supports account access, and which records we keep when you use DANA, OVO, GoPay, QRIS, virtual account or bank transfer. Access depends on local law, so you must check that using the service is
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permitted where you are located. We may ask for accurate identity and contact details before allowing account changes or reviewing a wallet status. Payment references, receipts and account messages help us match a request to the correct account. If you are in Surabaya, Bandung or another
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Indonesian location, the same Legal wording applies, with any local restriction taking priority. Read the full terms before opening an account, and contact us through the support route if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.